How employers recruit

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    As part of the Recruitment Experiences and Outlook Survey (REOS), we contact employers across Australia to learn about their recruitment experiences and activity. In a special mini survey, we asked employers how they go about recruiting for new staff with the skills and qualities they were looking for.

    Did employers require an application or interview for their vacancy?

    The research shows that employers value different qualities at different stages of the recruitment process. An employers’ focus often shifts from an applicant’s experience and qualifications at the application stage, to whether the applicant has the right approach and attitude to work and is a good cultural fit to their business at interview.

    Application stage


    • Relevant work experience and skills
    • Qualifications and licences
    • Availability
    • Communication and interpersonal skills
    • Willingness to learn

    Interview stage


    • Approach and attitude to work
    • Cultural fit
    • Skills, knowledge and experience
    • Communication and interpersonal skills
    • Personal values

    However, if you are applying for a position as a Technical Trade worker, a Professional or Manager or a Machine Operator or Driver, qualifications and experience continue to be important at the interview stage. Understanding these nuances can help job seekers write a good application or prepare for their job interview. For further information see the How Employers Recruit report below. Short factsheets are available for:

     

    • Accommodation and Food Services industry
    • Health Care and Social Services industry
    • Retail Trade industry
    • Labourers and
    • Technicians and Trade workers.

    Do employers always use an application and interview for their vacancy?

    Around two thirds of businesses use both a submitted application and some type of interview when recruiting.

    However, this picture changes when comparing responses by location, business size, industry or occupation. For example, at least 1 in 5 small to medium-sized businesses recruited with only an informal chat and/or interview but this drops to 1 in 20 for big businesses. Find out more in the How Employers Recruit report.

    What did employers think was the most important part of the recruitment process?

    Over three quarters of recruiting employers thought the interview was the most important part of the recruitment process.

    Again, the emphasis varies depending on the type of job. Almost a quarter of employers in the Accommodation and Food Services sector cited that work trials were the most important part of the whole recruitment process. Around 12% of employers in the Professional, Scientific and Technical Services sector believed a worker’s CV and résumés were the most important.

    Downloads

    How employers recruit - Report

    How employers recruit - Report.pdf426251

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    How employers recruit - Report

    how_employers_recruit_-_report.docx385706

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    Factsheet Downloads

    Accommodation Industry

    Accommodation Industry

    how_employers_recruit_-_accommodation_industry.pdf165960

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    Accommodation Industry

    How employers recruit - Accommodation Industry.docx293190

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    Health Care and Social Assistance Industry

    Health Care and Social Assistance Industry

    how_employers_recruit_-_health_care_and_social_assistance_industry.pdf240888

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    Health Care and Social Assistance Industry

    How employers recruit - Health Care and Social Assistance Industry.docx291790

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    Retail Trade Industry

    Retail Trade Industry

    how_employers_recruit_-_retail_trade_industry.pdf199769

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    Retail Trade Industry

    How employers recruit - Retail trade industry.docx290116

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    Labourers

    Labourers

    how_employers_recruit_-_labourers.pdf168649

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    Labourers

    How employers recruit - Labourers.docx292601

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    Technicians and Trade workers

    Technicians and Trade workers

    how_employers_recruit_-_technicians_and_trade_workers.pdf164101

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    Technicians and Trade workers

    How employers recruit - Technicians and Trade workers.docx290633

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