ANZSCO 542111

Receptionists (General)

Overview

EMPLOYED

70,900

PART-TIME SHARE

52%

FEMALE SHARE

94%

MEDIAN WEEKLY EARNINGS

N/A

MEDIAN AGE

37

ANNUAL EMPLOYMENT GROWTH

N/A

About this data

Summary

Receptionists (General) greet clients and visitors, and respond to personal, telephone, email and written inquiries and requests.

Tasks

  • Greets and welcomes visitors, and directs them to the appropriate person
  • Arranges and records details of appointments
  • Answers inquiries and provides information on the goods, services and activities of the organisation
  • Answers, connects and transfers telephone calls
  • Receives and resolves complaints from clients and the public
  • Receives and distributes correspondence, facsimile messages and deliveries
  • Maintains the reception area
  • Advises on and arranges reservations and accommodation
  • May perform other clerical tasks such as word processing, data entry, filing, mail dispatch and photocopying

ANZSCO Classification

Details

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    Hours worked

    Source: ABS, 2021 Census of Population and Housing based on place of usual residence.
    Note: those who were classified as "Employed, away from work" at the time of the 2021 Census (accounting for approx. 8% of total employment), have been excluded from the "Average full-time hours worked per week" denominator.
    Hours worked Receptionists (General) All Occupations
    Share of workers who work full-time hours 48% 64%
    Average full-time hours worked per week 40 hours 44 hours

    Industries

    Receptionists (General) work in industries like:

    Source: ABS, 2021 Census of Population and Housing based on place of usual residence.
    Note: industries that comprise less than 5% of an occupation have been suppressed.

    States and territories

    New South Wales

    28.5%

    Victoria

    25.4%

    Queensland

    22.5%

    South Australia

    7.2%

    Tasmania

    2.1%

    Northern Territory

    1.1%

    Australian Capital Territory

    1.6%

    Source: ABS, 2021 Census of Population and Housing based on place of usual residence.

    Age and gender

    Age and Gender Profile
    Source: ABS, 2021 Census of Population and Housing based on place of usual residence.
    Age and Gender Receptionists (General) All Occupations
    Median age 37 years 40 years
    Female share of employment 94% 49%
    Source: ABS, 2021 Census of Population and Housing based on place of usual residence.
    Age Profile (% Share) All Occupations Receptionists (General)
    15–19 5.2 6.3
    20–24 9.1 17.2
    25–34 22.7 21.8
    35–44 22.3 15.5
    45–54 20.4 18.0
    55–59 8.8 9.3
    60–64 6.5 7.2
    65 and Over 4.9 4.5

    Education

    Visit

    • Your Career to compare Vocational Education and Training (VET) courses, providers and student outcomes.
    Source: ABS, 2021 Census of Population and Housing based on place of usual residence. Highest qualification completed by workers in this job (in any field of study).
    Qualifications needed by new workers might be different from the qualifications of workers already in the job.
    Note: the sum of the educational attainment categories may not add up to 100% due to the exclusion of non-descriptive categories such as not stated responses.
    Highest Level of Educational Attainment (% Share) All Occupations Receptionists (General)
    Post Graduate/Graduate Diploma or Graduate Certificate 12.2 2.6
    Bachelor degree 23.2 10.8
    Advanced Diploma/Diploma 11.1 12.2
    Certificate III/IV 19.5 20.4
    Year 12 15.9 29.2
    Year 11 4.0 6.7
    Year 10 and below 9.7 12.2
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      Occupation profiles data

      This file contains data displayed on the Occupation Profile pages.

      Use of data in this file must include the relevant attribution text provided.

      Occupation profiles data - November 2024.xlsx

      occupation_profiles_data_-_november_2024.xlsx946664

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      Australian and New Zealand Standard Classification of Occupations

      Australian and New Zealand Standard Classification of Occupations (ANZSCO) is the skill-based classification system used to categorise occupations in the Australian and New Zealand labour markets. ANZSCO provides a basis for the standardised collection, analysis and dissemination of occupation data. Visit the ABS website to learn how ANZSCO works. Jobs and Skills Australia displays data for occupations that are defined by ANZSCO 2013 Version 1.3.