Overview
EMPLOYED
13,600
PART-TIME SHARE
7%
FEMALE SHARE
25%
MEDIAN WEEKLY EARNINGS
$2,202
MEDIAN AGE
35
ANNUAL EMPLOYMENT GROWTH
0
Summary
ICT Support and Test Engineers develop procedures and strategies to support, create, maintain and manage technical quality assurance processes and guidelines and systems infrastructure, investigate, analyse and resolve system problems and performance issues, and test the behaviour, functionality and integrity of systems.
Tasks
- Scheduling and conducting quality audit inspections, and analysing and reviewing systems, data and documentation
- Identifying variations and potential high risk areas in securing adherence to standards and procedures
- Recommending corrective action plans and improvements in the resolution of non-compliance with standards detected through monitoring and auditing of processes and procedures
- Communicating, educating and liaising with users and management to ensure awareness and adherence to standards, procedures and quality control issues and activities
- Assisting in troubleshooting, diagnosing, testing and resolving system problems and issues
- Developing, conducting and providing technical guidance and training in application software and operational procedures
- Analysing, evaluating and diagnosing technical problems and issues such as installation, maintenance, repair, upgrade and configuration and troubleshooting of desktops, software, hardware, printers, Internet, email, databases, operating systems and security policies and procedures to ensure optimal database and system integrity, security, backup, reliability and performance
- Testing, identifying and diagnosing functionality errors and faults in systems, and programming code within established testing protocols, guidelines and quality standards to ensure systems perform to specification
- Performing organisational systems architecture reviews and assessments, and recommending current and future hardware and software strategies and directions
- Creating and reviewing technical documentation such as procedural, instructional and operational guides and manuals, technical reports and specifications and maintenance inventory systems
Details
On this page
Earnings and Hours
Earnings and Hours | ICT Support and Test Engineers | All Occupations |
---|---|---|
Share of workers who work full-time hours | 93% | 70% |
Average full-time hours worked per week | 40 hours | 44 hours |
Median full-time earnings per week | $2,202 | $1,697 |
Median hourly earnings | $57 | $43 |
Industries
ICT Support and Test Engineers work in industries like:
- Professional, Scientific and Technical Services
- Financial and Insurance Services
- Public Administration and Safety
Source:
Ranked using ABS, Labour Force Survey, 2023, four-quarter average data, custom report.
Note: industries that comprise less than 5% of an occupation have been suppressed.
States and territories
New South Wales
43.4%
Victoria
31.0%
Queensland
10.4%
South Australia
7.5%
Western Australia
4.1%
Tasmania
0.7%
Northern Territory
0.9%
Australian Capital Territory
2.0%
Source: ABS Labour Force Survey, Detailed, November 2024, Jobs and Skills Australia trend data.
Age and gender
Age and Gender | ICT Support and Test Engineers | All Occupations |
---|---|---|
Median age | 35 years | 39 years |
Female share of employment | 25% | 48% |
Education
Visit
- Course Seeker to search and compare higher education courses.
- ComparED to compare undergraduate and postgraduate student experiences and outcomes.
- Your Career to compare Vocational Education and Training (VET) courses, providers and student outcomes.
Highest Level of Educational Attainment (% Share) | All Occupations | ICT Support and Test Engineers |
---|---|---|
Post Graduate/Graduate Diploma or Graduate Certificate | 12.2 | 22.1 |
Bachelor degree | 23.2 | 46.5 |
Advanced Diploma/Diploma | 11.1 | 11.8 |
Certificate III/IV | 19.5 | 6.8 |
Year 12 | 15.9 | 8.2 |
Year 11 | 4.0 | 0.7 |
Year 10 and below | 9.7 | 0.9 |
Occupation profiles data
This file contains data displayed on the Occupation Profile pages.
Use of data in this file must include the relevant attribution text provided.
Occupation profiles data - November 2024.xlsx
occupation_profiles_data_-_november_2024.xlsx946664
DownloadAustralian and New Zealand Standard Classification of Occupations
Australian and New Zealand Standard Classification of Occupations (ANZSCO) is the skill-based classification system used to categorise occupations in the Australian and New Zealand labour markets. ANZSCO provides a basis for the standardised collection, analysis and dissemination of occupation data. Visit the ABS website to learn how ANZSCO works. Jobs and Skills Australia displays data for occupations that are defined by ANZSCO 2013 Version 1.3.