ANZSCO 263212

ICT Support Engineers

Overview

EMPLOYED

9,700

PART-TIME SHARE

8%

FEMALE SHARE

18%

MEDIAN WEEKLY EARNINGS

N/A

MEDIAN AGE

38

ANNUAL EMPLOYMENT GROWTH

N/A

About this data

Summary

ICT Support Engineers develop support procedures and strategies for systems, networks, operating systems and applications development, solve problems and provide technical expertise and direction in support of system infrastructure and process improvements, and diagnose and resolve complex system problems.

Tasks

  • Assists in troubleshooting, diagnosing, testing and resolving system problems and issues
  • Develops, conducts and provides technical guidance and training in application software and operational procedures
  • Analyses, evaluates and diagnoses technical problems and issues such as installation, maintenance, repair, upgrade and configuration and troubleshooting of desktops, software, hardware, printers, internet, email, databases, operating systems and security systems

ANZSCO Classification

Details

On this page

    Hours worked

    Source: ABS, 2021 Census of Population and Housing based on place of usual residence.
    Note: those who were classified as "Employed, away from work" at the time of the 2021 Census (accounting for approx. 8% of total employment), have been excluded from the "Average full-time hours worked per week" denominator.
    Hours worked ICT Support Engineers All Occupations
    Share of workers who work full-time hours 92% 64%
    Average full-time hours worked per week 40 hours 44 hours

    Industries

    ICT Support Engineers work in industries like:

    Source: ABS, 2021 Census of Population and Housing based on place of usual residence.
    Note: industries that comprise less than 5% of an occupation have been suppressed.

    States and territories

    New South Wales

    44.9%

    Victoria

    29.0%

    Queensland

    11.5%

    South Australia

    5.3%

    Tasmania

    0.7%

    Northern Territory

    0.4%

    Australian Capital Territory

    2.7%

    Source: ABS, 2021 Census of Population and Housing based on place of usual residence.

    Age and gender

    Age and Gender Profile
    Source: ABS, 2021 Census of Population and Housing based on place of usual residence.
    Age and Gender ICT Support Engineers All Occupations
    Median age 38 years 40 years
    Female share of employment 18% 49%
    Source: ABS, 2021 Census of Population and Housing based on place of usual residence.
    Age Profile (% Share) All Occupations ICT Support Engineers
    15–19 5.2 0.2
    20–24 9.1 5.1
    25–34 22.7 31.5
    35–44 22.3 35.2
    45–54 20.4 18.0
    55–59 8.8 5.6
    60–64 6.5 2.9
    65 and Over 4.9 1.4

    Education

    Visit

    • Course Seeker to search and compare higher education courses.
    • ComparED to compare undergraduate and postgraduate student experiences and outcomes.
    • Your Career to compare Vocational Education and Training (VET) courses, providers and student outcomes.
    Source: ABS, 2021 Census of Population and Housing based on place of usual residence. Highest qualification completed by workers in this job (in any field of study).
    Qualifications needed by new workers might be different from the qualifications of workers already in the job.
    Note: the sum of the educational attainment categories may not add up to 100% due to the exclusion of non-descriptive categories such as not stated responses.
    Highest Level of Educational Attainment (% Share) All Occupations ICT Support Engineers
    Post Graduate/Graduate Diploma or Graduate Certificate 12.2 21.5
    Bachelor degree 23.2 42.0
    Advanced Diploma/Diploma 11.1 13.3
    Certificate III/IV 19.5 8.4
    Year 12 15.9 9.6
    Year 11 4.0 0.8
    Year 10 and below 9.7 1.1
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      Occupation profiles data

      This file contains data displayed on the Occupation Profile pages.

      Use of data in this file must include the relevant attribution text provided.

      Occupation profiles data - November 2024.xlsx

      occupation_profiles_data_-_november_2024.xlsx947735

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      Australian and New Zealand Standard Classification of Occupations

      Australian and New Zealand Standard Classification of Occupations (ANZSCO) is the skill-based classification system used to categorise occupations in the Australian and New Zealand labour markets. ANZSCO provides a basis for the standardised collection, analysis and dissemination of occupation data. Visit the ABS website to learn how ANZSCO works. Jobs and Skills Australia displays data for occupations that are defined by ANZSCO 2013 Version 1.3.