ANZSCO 6393

Telemarketers

Overview

EMPLOYED

4,700

PART-TIME SHARE

50%

FEMALE SHARE

56%

MEDIAN WEEKLY EARNINGS

$1,153

MEDIAN AGE

34

ANNUAL EMPLOYMENT GROWTH

-100

About this data

Summary

Telemarketers telephone existing and prospective customers to promote goods and services, and obtain sales and arrange sales visits.

Tasks

  • Working from scripts and lists of contacts to promote goods and services by telephone
  • Creating interest in goods and services, and seeking a sale or agreement to see sales representatives
  • Arranging processing and despatch of goods and services, information kits and brochures to customers
  • Arranging appointments for sales representatives
  • Recording notes for follow-up action and updating marketing databases to reflect changes to the status of each customer
  • Reporting competitor activities and issues raised by contacts for attention by managers
  • Maintaining statistics of calls made and successes achieved
  • Submitting periodic reports on telemarketing activities and results
  • May work in a call centre

ANZSCO Classification

Details

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    Earnings and Hours

    Weekly Earnings (Before Tax)
    Source: Share of workers who work full-time hours: ABS, Labour Force Survey, 2023, four-quarter average, customised report.
    Average full-time hours worked per week: ABS, 2021 Census of Population and Housing based on place of usual residence.
    Median full-time earnings per week and Median hourly earnings: ABS, Survey of Employee Earnings and Hours, May 2023, customised report.
    Note: median earnings data have not been produced for some occupations where there is a high standard error, and are published with "N/A" values.
    Earnings and Hours Telemarketers All Occupations
    Share of workers who work full-time hours 50% 70%
    Average full-time hours worked per week 40 hours 44 hours
    Median full-time earnings per week $1,153 $1,697
    Median hourly earnings $29 $43

    Industries

    Telemarketers work in industries like:

    Source: Ranked using ABS, Labour Force Survey, 2023, four-quarter average data, custom report.
    Note: industries that comprise less than 5% of an occupation have been suppressed.

    States and territories

    New South Wales

    24.2%

    Victoria

    21.3%

    Queensland

    32.6%

    South Australia

    8.8%

    Tasmania

    2.7%

    Northern Territory

    2.3%

    Australian Capital Territory

    2.1%

    Source: ABS Labour Force Survey, Detailed, August 2024, Jobs and Skills Australia trend data.

    Age and gender

    Age and Gender Profile
    Source: ABS, Labour Force Survey, 2023, four-quarter average, customised report.
    Age and Gender Telemarketers All Occupations
    Median age 34 years 39 years
    Female share of employment 56% 48%
    Source: ABS, 2021 Census of Population and Housing based on place of usual residence.
    Age Profile (% Share) All Occupations Telemarketers
    15–19 5.2 4.4
    20–24 9.1 17.0
    25–34 22.7 22.9
    35–44 22.3 15.6
    45–54 20.4 16.4
    55–59 8.8 8.2
    60–64 6.5 8.3
    65 and Over 4.9 7.2

    Education

    Visit

    • Your Career to compare Vocational Education and Training (VET) courses, providers and student outcomes.
    Source: ABS, 2021 Census of Population and Housing based on place of usual residence.
    Highest Level of Educational Attainment (% Share) All Occupations Telemarketers
    Post Graduate/Graduate Diploma or Graduate Certificate 12.2 4.7
    Bachelor degree 23.2 14.7
    Advanced Diploma/Diploma 11.1 11.8
    Certificate III/IV 19.5 15.4
    Year 12 15.9 29.4
    Year 11 4.0 6.2
    Year 10 and below 9.7 12.1
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      Occupation profiles data

      This file contains data displayed on the Occupation Profile pages.

      Use of data in this file must include the relevant attribution text provided.

      Occupation profiles data - November 2024.xlsx

      occupation_profiles_data_-_november_2024.xlsx946664

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      Australian and New Zealand Standard Classification of Occupations

      Australian and New Zealand Standard Classification of Occupations (ANZSCO) is the skill-based classification system used to categorise occupations in the Australian and New Zealand labour markets. ANZSCO provides a basis for the standardised collection, analysis and dissemination of occupation data. Visit the ABS website to learn how ANZSCO works. Jobs and Skills Australia displays data for occupations that are defined by ANZSCO 2013 Version 1.3.