ANZSCO 6215

Retail Supervisors

EMPLOYED

43,300

PART-TIME SHARE

29%

FEMALE SHARE

53%

MEDIAN WEEKLY EARNINGS

$1,276

MEDIAN AGE

35

ANNUAL EMPLOYMENT GROWTH

1,000

Retail Supervisors supervise and coordinate the activities of retail sales workers.

  • Ensuring that customers receive prompt service and quality goods and services
  • Responding to customers' inquiries and complaints about goods and services
  • Planning and preparing work schedules and assigning staff to specific duties
  • Interviewing, hiring, training, evaluating, dismissing and promoting staff, and resolving staff grievances
  • Instructing staff on how to handle difficult and complicated sales procedures
  • Examining returned goods and deciding on appropriate action
  • Taking inventory of goods for sale and ordering new stock
  • Ensuring that goods and services are correctly priced and displayed
  • Ensuring safety and security procedures are enforced
On this page

    Earnings and Hours

    Weekly Earnings (Before Tax)
    Source: Share of workers who work full-time hours: ABS, Labour Force Survey, 2023, four-quarter average, customised report.
    Average full-time hours worked per week: ABS, 2021 Census of Population and Housing based on place of usual residence.
    Median full-time earnings per week and Median hourly earnings: ABS, Survey of Employee Earnings and Hours, May 2023, customised report. Note: median earnings data have not been produced for some occupations where there is a high standard error, and are published with "N/A" values.
    Earnings and Hours Retail Supervisors All Occupations
    Share of workers who work full-time hours 71% 70%
    Average full-time hours worked per week 42 hours 44 hours
    Median full-time earnings per week $1,276 $1,697
    Median hourly earnings $34 $43

    Industries

    Retail Supervisors work in industries like:

    Source: Ranked using ABS, Labour Force Survey, 2023, four-quarter average data, custom report.
    Note: industries that comprise less than 5% of an occupation have been suppressed.

    States and territories

    New South Wales

    28.8%

    Victoria

    21.1%

    Queensland

    24.9%

    South Australia

    9.3%

    Tasmania

    2.6%

    Northern Territory

    0.9%

    Australian Capital Territory

    1.9%

    Source: ABS Labour Force Survey, Detailed, August 2024, Jobs and Skills Australia trend data.

    Age and gender

    Age and Gender Profile
    Source: ABS, Labour Force Survey, 2023, four-quarter average, customised report.
    Age and Gender Retail Supervisors All Occupations
    Median age 35 years 39 years
    Female share of employment 53% 48%
    Source: ABS, 2021 Census of Population and Housing based on place of usual residence.
    Age Profile (% Share) All Occupations Retail Supervisors
    15–19 5.2 7.8
    20–24 9.1 20.5
    25–34 22.7 27.0
    35–44 22.3 18.8
    45–54 20.4 15.2
    55–59 8.8 5.7
    60–64 6.5 3.4
    65 and Over 4.9 1.5

    Education

    Source: ABS, 2021 Census of Population and Housing based on place of usual residence.
    Highest Level of Educational Attainment (% Share) All Occupations Retail Supervisors
    Post Graduate/Graduate Diploma or Graduate Certificate 12.2 4.2
    Bachelor degree 23.2 12.1
    Advanced Diploma/Diploma 11.1 9.8
    Certificate III/IV 19.5 17.7
    Year 12 15.9 34.8
    Year 11 4.0 6.4
    Year 10 and below 9.7 11.3

    This file contains data displayed on the Occupation Profile pages.

    Use of data in this file must include the relevant attribution text provided.

    Occupation profiles data - August 2024.xlsx

    occupation_profiles_data_-_august_2024.xlsx9088333

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    Australian and New Zealand Standard Classification of Occupations (ANZSCO) is the skill-based classification system used to categorise occupations in the Australian and New Zealand labour markets. ANZSCO provides a basis for the standardised collection, analysis and dissemination of occupation data. Visit the ABS website to learn how ANZSCO works. Jobs and Skills Australia displays data for occupations that are defined by ANZSCO 2013 Version 1.3.