Overview
EMPLOYED
44,200
PART-TIME SHARE
29%
FEMALE SHARE
53%
MEDIAN WEEKLY EARNINGS
$1,276
MEDIAN AGE
35
ANNUAL EMPLOYMENT GROWTH
1,300
Summary
Retail Supervisors supervise and coordinate the activities of retail sales workers.
Tasks
- Ensuring that customers receive prompt service and quality goods and services
- Responding to customers' inquiries and complaints about goods and services
- Planning and preparing work schedules and assigning staff to specific duties
- Interviewing, hiring, training, evaluating, dismissing and promoting staff, and resolving staff grievances
- Instructing staff on how to handle difficult and complicated sales procedures
- Examining returned goods and deciding on appropriate action
- Taking inventory of goods for sale and ordering new stock
- Ensuring that goods and services are correctly priced and displayed
- Ensuring safety and security procedures are enforced
ANZSCO Classification
Details
On this page
Earnings and Hours
Earnings and Hours | Retail Supervisors | All Occupations |
---|---|---|
Share of workers who work full-time hours | 71% | 70% |
Average full-time hours worked per week | 42 hours | 44 hours |
Median full-time earnings per week | $1,276 | $1,697 |
Median hourly earnings | $34 | $43 |
Industries
Retail Supervisors work in industries like:
Source:
Ranked using ABS, Labour Force Survey, 2023, four-quarter average data, custom report.
Note: industries that comprise less than 5% of an occupation have been suppressed.
States and territories
New South Wales
28.8%
Victoria
21.1%
Queensland
24.9%
South Australia
9.3%
Western Australia
10.5%
Tasmania
2.6%
Northern Territory
0.9%
Australian Capital Territory
1.9%
Source: ABS Labour Force Survey, Detailed, August 2024, Jobs and Skills Australia trend data.
Age and gender
Age and Gender | Retail Supervisors | All Occupations |
---|---|---|
Median age | 35 years | 39 years |
Female share of employment | 53% | 48% |
Education
Visit
- Your Career to compare Vocational Education and Training (VET) courses, providers and student outcomes.
Highest Level of Educational Attainment (% Share) | All Occupations | Retail Supervisors |
---|---|---|
Post Graduate/Graduate Diploma or Graduate Certificate | 12.2 | 4.2 |
Bachelor degree | 23.2 | 12.1 |
Advanced Diploma/Diploma | 11.1 | 9.8 |
Certificate III/IV | 19.5 | 17.7 |
Year 12 | 15.9 | 34.8 |
Year 11 | 4.0 | 6.4 |
Year 10 and below | 9.7 | 11.3 |
Occupation profiles data
This file contains data displayed on the Occupation Profile pages.
Use of data in this file must include the relevant attribution text provided.
Occupation profiles data - November 2024.xlsx
occupation_profiles_data_-_november_2024.xlsx946664
DownloadAustralian and New Zealand Standard Classification of Occupations
Australian and New Zealand Standard Classification of Occupations (ANZSCO) is the skill-based classification system used to categorise occupations in the Australian and New Zealand labour markets. ANZSCO provides a basis for the standardised collection, analysis and dissemination of occupation data. Visit the ABS website to learn how ANZSCO works. Jobs and Skills Australia displays data for occupations that are defined by ANZSCO 2013 Version 1.3.